Accounts Receivable Services for Growing Businesses

Accounts receivable is the function responsible for managing the amounts owed to a business by its customers. It encompasses invoice management, cash application, collections follow-up, dispute resolution, and receivable reporting.

Outsourced accounts receivable means engaging an external firm to manage part or all of your AR function, rather than performing that work with in-house employees.

A monthly AR engagement typically includes cash application, customer statement reconciliation, dispute and query resolution, dunning and collections follow-up, AR aging reporting, and subledger-to-general-ledger reconciliation.

Days Sales Outstanding is a measure of the average number of days it takes a business to collect payment after a sale has been made. A lower DSO indicates faster collections and stronger cash flow performance.

An AR aging report lists all outstanding customer balances organized by the number of days the invoice has been outstanding. It shows what customers owe, how long each balance has been unpaid, and where collections effort should be directed.

Cash application is the process of matching customer payments to the correct open invoices in the accounts receivable subledger. Timely and accurate cash application keeps the AR balance current and the subledger reconciled to the general ledger.

Customer billing disputes are identified through the collections process or customer inquiry, routed for review, and resolved through credit note issuance, account adjustment, or direct customer communication. Resolved disputes are tracked to confirm the balance has been cleared.

Dunning is the structured process of communicating with customers about overdue invoices. It typically follows a defined schedule of reminders and escalations designed to recover payment while preserving the customer relationship.

Yes. We provide accounts receivable services for multi-entity organizations, including separate customer management, cash application, and AR reporting by entity with consolidated visibility across all entities.

Yes. A structured collections process with consistent dunning, timely dispute resolution, and current cash application directly reduces Days Sales Outstanding by removing the delays and gaps that allow invoices to age without resolution.

Yes. We frequently work with businesses whose accounts receivable records have fallen behind. We can remediate outstanding backlogs and transition to a structured ongoing AR process.

We work with QuickBooks Online, QuickBooks Desktop, NetSuite, Sage, SAP, Microsoft Dynamics, and Xero, among others.

Yes. We identify, code, and resolve trade deductions including promotional allowances, pricing discrepancies, and chargeback items for consumer packaged goods companies operating across retail and distributor channels.

Yes. Most Expertise Accelerated AR engagements are structured as monthly fixed fees, which provides budget predictability for the business.

We serve Consumer Packaged Goods, manufacturing, retail, wholesale, e-commerce, professional services, restaurant and food service, and real estate businesses, among others.

Most engagements begin within two to four weeks of the initial agreement, depending on the complexity of the onboarding and the current state of the business’s customer and receivable records.