FREQUENTLY ASKED QUESTIONS
Theoretically, the sales order process starts when a customer requests a quote from a vendor. The vendor responds to the request by sending a quote to the customers.
If the quote is suitable/acceptable, the customer will send a purchase order to the vendor. The vendor will generate a sales order in their system to acknowledge it.
Sales order processing focuses on accurate order entry and validation, while invoicing converts approved orders into customer bills. Both must work together for billing.
Companies outsource sales order processing to reduce errors, improve turnaround time, and free internal teams while maintaining control over the revenue cycle.
Our clients’ accounts are managed by senior accountants, typically with Big Four experience (e.g., Deloitte, EY), and are reviewed by U.S.-based leadership.
Our order management services are ideal for companies that need:
- Reliable invoice generation at scale
- Accurate handoffs between sales, finance, and AR
- Strong accounts receivable coordination
- Fewer billing issues and delayed payments
- Operational support across the order-to-cash cycle.